Prepare for the next busy shift
Forecast operational demand so teams can examine where expected arrivals may exceed available capacity
Plan around the capacity you have
Compare staffing, beds and resource scenarios to understand where the plan has little room for change
Keep supplies from becoming a bottleneck
Examine expected activity alongside supply and scheduling records to identify operational constraints
Give claims reviewers a clearer case
Surface inconsistent claims with the relevant records so reviewers can focus their attention
Define what a better outcome looks like
Where will tomorrow’s demand put the greatest pressure on capacity?
- Start with a fair comparison
- Compare forecasts with the existing operational plan for a defined service and horizon, using data agreed to be in scope
- Keep the decision in view
- Review likely capacity gaps and record the staffing or resource changes the responsible team chooses. Clinical decisions remain with clinicians
- Measure the result
- Track demand forecast error, capacity gaps and operational waiting times. Compare periods with similar activity before attributing changes to the plan
